Privacy Policy – Medtronic Payment App

Last Updated: 26 Sep 2024

1. Introduction

This Privacy Policy describes how HDU Healthcare Private Limited (“we”, “our”, “us”, or “HDU Healthcare”) collects, uses, and shares information in connection with your use of the HDU Healthcare Payments mobile application (the “App”). We are an authorized payment partner for Medtronic, and this App is used to collect payments on their behalf. This App is intended for use by Indian residents only.

2. Information We Collect

2.1 Information You Provide to Us

• Account information: email address and password
• Professional information: doctor name, hospital name, hospital pincode
• Transaction information: payment details, service information

2.2 Information We Collect Automatically

• Log data and device information (e.g., device type, operating system, IP address)
• Usage information within the App
• Location information (if you grant permission)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the App
• Process transactions and send notices about your transactions
• Track payment status
• Resolve disputes and troubleshoot problems
• Prevent potentially prohibited or illegal activities
• Enforce our Terms of Use

4. Data Storage and Sharing

4.1 Data Storage

All user data collected through the App is stored on secure servers located in India, in compliance with Indian data localization laws.

4.2 Data Sharing with Medtronic

As an authorized payment partner, we share all collected data with Medtronic for payment processing, financial reporting, customer support, and compliance purposes.

4.3 Other Data Sharing

We may share your information with:

• Service providers who help us deliver our services
• Law enforcement or other third parties in response to legal process or when necessary to comply with Indian laws

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect the information we collect and store, in accordance with Indian data protection standards. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.

6. Your Rights and Choices

Under Indian data protection laws, you have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact our Data Protection Officer.

7. Third-Party Links and Services

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before using their services.

8. Changes to This Privacy Policy

We may modify this Privacy Policy from time to time. We will notify you of any material changes through the App or by email.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

https://hduhealthcare.com/contact-us/

By using the Medtronic Payments mobile app, you agree to the collection, use, storage, and sharing of information in accordance with this policy.